Support |
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NextGen Computing Ltd offers a comprehensive support procedure for all of it's clients. We aim to provide total peace of mind that not only gives you the benefit of dedicated staff to service your needs but that should you ever need to contact us, that you have total confidence in the solutions we can provide for you. Should you ever need to contact us then our details are listed here. NextGen Computing strives to offer a 'cradle to grave' support service, in that the team that comes out to install your software for you is also the team that trains and then services your support needs. Each enquiry that is passed to our support team is logged in our enquiry management system, that issues the client with a unique reference code for each enquiry made, enabling each client to keep a track of any outstanding issues they may have. For more details please click here There are no 'faceless' call centres taking our support, we aim to have all customers know the support personnel that answer their queries. For more details and to put faces to names, then use the link to jump to our 'rogues gallery'! |

